Guangdong Legal Shengbang Law Firm

A letter to the customer

Dear customer

Happy New Year! Sincerely thank you for choosing Guangdong Legal Shengbang Law Firm (hereinafter referred to as our firm) to provide you with legal services. On the occasion of the Chinese New Year holiday, we would like to extend holiday greetings and sincere wishes to everyone!

As the current situation of prevention and control of the novel coronavirus pneumonia epidemic is very serious, in order to strengthen the prevention and control work, the Institute actively responded to the call of the Party and the government, comprehensively implemented the first level response to major public health emergencies in Guangdong Province, and implemented the Notice of the People's Government of Guangdong Province on the Time for Enterprise Resumption and School Opening. During the special period of epidemic prevention and control, we will not slack off and further enhance our service awareness. We will continue to provide you with timely, efficient, and high-quality legal services, and protect the legitimate rights and interests of customers in accordance with the law and regulations. I am writing to you as follows:

1、 Before February 9, 2020 (including that day), our lawyers will work from home and promptly handle your affairs through online methods such as phone, WeChat, and email. We will actively respond to your service needs and always adhere to the principle of customer-centric and customer-centric. Starting from February 10, 2020 (Monday), our office will operate normally externally.

2、 The case handling lawyer will closely monitor the hearing information of courts and arbitration institutions at all levels, pay high attention to the timeliness of business issues, and effectively protect your legitimate rights and interests, ensuring your peace of mind.

3、 During the epidemic prevention and control period, we advocate the use of remote modern communication methods for services. For matters that do require interviews at our office, we will do a good job of visitor registration, cooperate with the Taikoo Hui office building to take temperature measurements and wear masks for visitors. We will also take measures such as strengthening disinfection of office spaces to ensure everyone's physical health.

4、 During the epidemic prevention and control period, under the guidance of our administrative department and industry associations, we have established an epidemic prevention and control team to take a series of effective measures to ensure the efficient and normal operation of the law firm, fully protect your legitimate rights and interests, and ensure the physical health of all lawyers and administrative personnel.

5、 During the epidemic prevention and control period, if there is a business need, please contact the handling lawyer in a timely manner. In emergency situations, please call us at 13631984330 (Miss Liu) or 18675889070 (Manager Chen).

In this special period of epidemic prevention and control, if you encounter any legal issues, please feel free to contact us at any time. We will do our best to serve you, work together with you, overcome difficulties, and protect you!

Thank you again for your continuous trust and support in us! Let's work together to overcome difficulties! Wishing you prosperity in the New Year, abundant financial resources, and even greater success!

Shun Song

Sincerely!

Guangdong Legal Shengbang Law Firm

February 2, 2020